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TIAGo as a social guide

A multimodal human-robot interaction system that lets a TIAGo robot guide visitors at a technology fair, with socially aware navigation and a dialogue engine with memory.

TIAGo as a social guide, page 1
TIAGo as a social guide, page 2
TIAGo as a social guide, page 3

Details

Period
2025 – 2026
With
Marco Turchetti, Filippo Tatafiore
Status
Completed
Code
Private repository
Stack
ROS 2, Nav2, Gazebo, MoveIt, Whisper, GPT-4o-mini

Case study

Problem

A robot guiding visitors at a crowded fair has to understand what people ask, move among them without invading their personal space, and make its intentions clear to people who have never used a robot.

System

  • Dialogue. Speech recognition with Whisper and a language-model dialogue engine with contextual memory, so the robot can follow up on earlier requests.
  • Multimodal feedback. Speech, pointing gestures toward stands, and LEDs that show the robot’s internal state.
  • Social navigation. Human-aware navigation that approaches visitors proactively and keeps out of their personal space.
  • Environment. A custom Gazebo world of a 13 × 15 m technology fair.

Results

A within-subject study with 16 participants, in counterbalanced order, compared the social system with a baseline without social signals:

  • Social navigation improved perceived safety by 0.86 points (Cohen’s d = 2.31), cut personal-space intrusions by 65% (from 5.94 to 2.06 on average) and shortened tasks by 5.5 seconds.
  • Multimodal feedback improved how anthropomorphic, alive and likeable the robot was perceived.
  • Dialogue memory improved perceived intelligence and the overall experience.

Team project with Marco Turchetti and Filippo Tatafiore, Sapienza University of Rome.